JKPSC Helpline & Grievance Redressal 2025: Contact Support for Application Issues

Navigating the application process with the Jammu & Kashmir Public Service Commission (JKPSC) can sometimes present challenges. To assist candidates facing issues, JKPSC offers a comprehensive Helpline and Grievance Redressal System. This article provides detailed information on how to effectively utilize these support services to resolve application-related concerns.

Key Highlights ✨

  • Organization Name: Jammu & Kashmir Public Service Commission (JKPSC)
  • Primary Contact Number: 194-2310369 (May to October, Srinagar Office)
  • Alternative Contact Number: 191-2566710 (November to April, Jammu Office)
  • Online Grievance Portal: JK Samadhan
  • Toll-Free Grievance Number: 1905
  • Email Support: jk-grievance@jk.gov.in
  • Join WhatsApp: JOIN NOW
  • Join Telegram: JOIN NOW
  • Official Website: jkpsc.nic.in

Contacting JKPSC for Application Issues 📞

If you encounter problems during the application process, JKPSC provides multiple avenues for assistance:

  • Phone Support: Depending on the time of year, you can reach out to the respective offices:
    • May to October: Srinagar Office at 194-2310369
    • November to April: Jammu Office at 191-2566710
    These lines are available during official working hours for prompt support.
  • In-Person Assistance: For hands-on help, visit the JKPSC offices:
    • Srinagar Office: Solina, Srinagar, Kashmir
    • Jammu Office: Resham Ghar Colony, Bakshi Nagar, Jammu
    It’s advisable to check the official website for office hours before planning a visit.

Online Grievance Redressal System 🌐

For a streamlined experience, JKPSC encourages the use of the JK Samadhan online portal:

  • Website: https://samadhan.jk.gov.in/login Through this portal, you can:
    • Lodge Grievances: Submit detailed descriptions of your issues.
    • Track Status: Monitor the progress of your submitted grievances.
    The portal is user-friendly and accessible 24/7, ensuring timely redressal of concerns.
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Submitting Grievances via Post ✉️

If internet access is a barrier, grievances can be sent by post:

  • No Prescribed Format: Write your grievance on plain paper.
  • Essential Details: Include your Name, Complete Address, and Contact Number.
  • Address: Send to the Department of Public Grievances at the following locations:
    • Jammu: Civil Secretariat, Jammu – 180001
    • Srinagar: Church Lane, Sonwar, Srinagar – 190001
    Ensure that your grievance is clear and concise to facilitate prompt action.

Toll-Free Grievance Helpline 📞

For immediate assistance, JKPSC offers a toll-free helpline:

  • Number: 1905 By calling this number, you can:
    • Lodge Grievances: Speak directly with a representative to detail your issue.
    • Seek Guidance: Receive information on application procedures and troubleshooting steps.
    This service is designed to provide real-time support to candidates.

Email Support 📧

For written communication, you can reach out via email:

  • Email Address: jk-grievance@jk.gov.in When sending an email:
    • Subject Line: Clearly state the nature of your issue.
    • Body: Provide a detailed description, including any relevant application details or error messages.
    Ensure that your contact information is included for any follow-up communication.

Additional Resources 📚

Staying informed is crucial. Consider joining official channels for updates:

These platforms provide real-time updates on application processes, deadlines, and other essential information.

By utilizing these resources, candidates can effectively address and resolve any application-related issues with JKPSC, ensuring a smoother and more efficient experience.

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